AI agent · CRM
Salesflow AI Agent
An AI sales agent that qualifies inbound leads, drafts follow-ups, and books meetings — pipeline velocity up 2.4× in the first quarter.
Vantage Industrial Supply · 7 weeks · 2025
Challenge
Inside sales spent half their day copying CRM notes and chasing cold form fills. Marketing generated leads, but response times averaged 19 hours and quotes stalled in inbox threads.
Approach
We shipped a Next.js ops console plus background workers that enrich leads, draft emails in the brand voice, and propose meeting slots from Google Calendar. Reps approve sends in one click; the agent handles nudges and task creation in HubSpot.
Timeline
- 01
CRM & data audit
Week 1Mapped objects, pipelines, and compliance rules. Defined what the agent may never send without approval.
- CRM map
- Approval matrix
- Brand voice guide
- 02
Agent & console
Week 2–4Lead scoring, enrichment via Clearbit, email drafts, and meeting booking flows with audit trail.
- Ops console
- Worker jobs
- HubSpot sync
- 03
Pilot team
Week 5–6Four reps, daily standups, prompt tuning from won/lost deals.
- Pilot report
- Playbooks
- Metrics dashboard
- 04
Full sales rollout
Week 7Entire inside sales team onboarded with SSO and quarterly model review cadence.
- Production launch
- Training
- Handover
Stack
Frontend
Next.js, React, Tailwind CSS
Agent
OpenAI API, Tool calling, Vector store (accounts)
Integrations
HubSpot, Google Calendar, Clearbit, Postmark
Data
PostgreSQL, Redis, BullMQ
“The handover was the best I’ve seen in fifteen years of running engineering teams. Our developers picked up the Northwind codebase in a week without a single ‘why is this like this?’ Slack message. The map component alone saved our dispatchers 22% of their daily routing time.”
Marcus Ellery, CTO — Northwind Logistics
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