Industries
AI Agents for E-commerce
E-commerce growth increases support volume, returns, and catalog complexity. AI agents connected to orders, inventory, and policies keep customers moving without scaling headcount linearly.
Discuss e-commerce with usProblems we solve
WISMO and return tickets dominate support
Agents pull order status, initiate returns within policy, and escalate edge cases with full thread context.
Product discovery fails on long-tail catalogs
RAG search and recommendation copilots grounded in your catalog and content.
Promotions create sudden ticket spikes
Autoscaling agent capacity with cached answers for campaign FAQs.
Example: DTC apparel brand
Shopify-connected support agent for order tracking, size exchanges, and loyalty questions.
- 35% ticket deflection in the first month
- CSAT stable while order volume grew 22%
- Integrated with Gorgias and Klaviyo in 6 weeks
Industry FAQ
- Will the agent promise refunds we do not allow?
- Policy tables and hard rules constrain offers; uncertain cases escalate.
- Can it support multiple languages?
- Yes, with locale-specific knowledge bases and human review for high-risk locales.