Industries
AI Automation for Healthcare
Healthcare runs on coordination—scheduling, intake forms, prior auth, and patient messages. Pixetech builds AI agents and automation that reduce admin load while keeping clinicians in control of clinical decisions.
Discuss healthcare with usProblems we solve
Phone lines and portals overflow with scheduling and FAQ requests
AI reception and triage agents book visits, answer policy questions from approved content, and escalate clinical questions to staff.
Intake and referral documents arrive as PDFs and faxes
Document AI extracts fields, validates against rules, and routes to the right queue for human sign-off.
Staff copy data between EHR, billing, and messaging tools
Integration workflows sync updates with audit logs and role-based access.
Example: regional clinic network
A multi-location clinic wanted after-hours scheduling without adding headcount. We deployed an agent connected to their scheduling API and FAQ knowledge base.
- 40% of routine scheduling requests handled without staff
- Average callback time dropped from 18 hours to under 2 hours for escalations
- Launch in 7 weeks with HIPAA-aligned hosting choices
Compliance note: We design for your data protection requirements—access controls, retention limits, BAA-ready vendors where needed, and no training on your PHI without explicit agreement.
Industry FAQ
- Can AI agents access our EHR?
- Only within scopes you approve—often read-only scheduling or messaging APIs first, expanding after security review.
- How do you handle medical advice?
- Agents are restricted to administrative tasks and approved content; clinical questions always route to licensed staff.